Refund Policy

Once generation or digital delivery has occurred, the purchase is non-refundable. Auto and similar plans are virtual / digital services. When AI copy and images are generated, the draft is applied to your site, and/or the site is made live or otherwise delivered for your use, we have performed the contracted digital service. Fees paid for completed generation and go-live are not refundable.

This includes (without limitation): AI text generation, assignment of stock or generated images, publishing to a subdomain or path we control, and unlocking portal features tied to a paid plan after delivery.

If you have paid but we have not yet marked the order paid for generation, and generation has not run, contact [email protected] promptly. We may, at our discretion, cancel and refund unused prepaid balances where no virtual deliverable has been produced. Approval is not guaranteed once payment processing or manual confirmation work has begun.

• Auto or digital plans after AI generation and/or public or owner go-live delivery;
• Dissatisfaction with AI wording, layout taste, or stock imagery after delivery (correction options, if any, are described in your plan — they are not automatic cash refunds);
• Change of mind, duplicate purchases, or wrong brief after generation;
• Third-party fees (bank, FX, payment-channel charges) that are outside our control;
• Custom / quoted factory sites after human delivery milestones agreed in writing, except as stated in that order.

Filing a chargeback or payment dispute after virtual delivery without first contacting us may result in suspension of accounts and sites. We will provide proof of digital delivery (generation logs, live URLs, timestamps) to payment partners when appropriate.

Email [email protected] with your order ID, registered email, site slug or URL, and a short reason. We aim to respond within a reasonable business timeframe. Only requests that meet Section 2 (or a written exception we confirm) may receive a refund.

See also Terms of Service and Contact Us.